Case Studies

Case Study 1

Dear Lindsay,
I have pleasure in sending your re-drafted CV. Having examined the candidate criteria and company details, there is no question in my mind that you have the skills and aptitudes for the position.
You should feel confident in competing strongly for the job, but I wonder if I detect some self-doubt about this? I feel that this element could undermine you during the recruitment process.
  1. To prepare for the interview presentation, and to get more in touch with your abilities, gather examples or mini-stories of your work that clearly and succinctly demonstrate how you meet each of the criteria. I am sending you some samples showing how this is done. Send these to me for feedback, or we can discuss them at our next meeting.
  2. Make time to speak to positive people who know you well. Show them your CV, your examples, talk to them honestly about how you really feel about doing this new job. Why do you feel you’ve earned it, and why do you want it? Make notes.
  3. I would also like to work with you on your body language, as I see how anxious you feel when expected to ‘market’ yourself in person. I have some excellent exercises that will help you feel more relaxed and grounded in yourself.

I look forward to seeing you on Monday, let me know when you have an interview date so that I can give you as much support and encouragement as possible.

Lindsay’s interview arrived two weeks later, and she successfully competed for the job. Since then, she has also acted on our advice to start the qualification process with the Chartered Institute of Personnel Development, and negotiated funding from her employer.

Case Study 2

Session 1, Initial Action Plan
  • Information given on Prospects for Graduates – Joe to explore free resources.
  • Joe to contact the Careers service at his original University to get free advice.
  • Joe to complete ‘survival budget’ exercise offered, and contact given for local advice centre for help with money management.
  • Jane to re-write CV to re-orientate towards desired occupation.
Notes: Question – passionate about water-sports???? Joe has lost touch with his original intentions, and has had debts to handle. He under-estimates the value of his current work experience, judges his personal interests to be ‘just playing’, and is unsure how to make these support his ambitions – the new CV will make clear the excellent range of skills he has gained.
Session 2, Action Plan
  • Joe to use the CV, letter of application and personal networking to approach carefully researched companies, and those he already knows through his travels – criteria are opportunities for candidates with business customer service skills, and travel in Europe where he can make use of his language and sports skills.
Six months later, Joe is in Croatia, working for a small tourist wind-surfing business as an assistant teacher, gaining his level 2 qualification, organising their business administration and making full use of his contacts in the UK to market the business. I don’t know when he’ll be back!

Case Study 3

Dear Resmi,
Thanks for getting in touch, sounds like you might need a place where you can talk openly and honestly about what you really want from your life, and how to balance your practical responsibilities with your passions.
I am sending you a ‘lifeline’ exercise to help you to work out how you have made choices in the past, as this will give you crucial information about how you could handle your challenges in this situation.
You feel you have reached the limit of your resources in terms of time, energy and quality of life. I suggest meeting to talk about what you’ve learned from the lifeline exercise, to take stock, and to plan a different strategy that is more helpful to your life now and in the future.
Taken from notes over 3 meetings
R has worked out what income his family needs per month- with the increased fees from gigs, he could afford to reduce hours at the Post Office. Met his partner to discuss long-held ambition to set up her own business from home, referred to free business planning course. R realised he has always found it hard to say ‘no’, ending up doing too much, exercises completed in techniques to improve assertiveness.

Case Study 4

Session 1 notes
Anxious about going back to work – identified cost of childcare, meeting new people in a business setting, feeling ‘rusty’ in her skills and knowledge, as well as unsure how to make her experiences while parenting count on applications.
Information Given
Sources of reliable childcare options, benefits available and how to apply, part time courses to update IT skills, and continue ILEX Legal Executive qualifications / professional membership.
Action Plan
Jane to create CV and draft letter of application using additional skills discussed, and experience gained as Parent and Toddler group Founder/Treasurer and Red Cross family tracing volunteer. N to use CV to approach selected companies and previous employers.
Session 2 notes
N has shown her CV to her contacts working in the field and made adjustments. 40 minutes used for role- play verbal presentation and de-briefing (detailed feedback notes attached). Next month N will be attending an international conference for the Red Cross and leading a workshop as one of their volunteer trainers. Underlying anxieties identified.
N decided to allow six months before applying for positions, in order to be there for the children in their transition into school, and complete update training. She is now working for a legal firm specialising in immigration law, and continuing her training to become a fully qualified Legal Executive